Policies

 

Discount Code Policy

All discount promo code must be entered into the [Discount Code] field prior to order payment. Offer is subjected to limited redemptions and is not valid with other discounts. If promo code is not entered at time of purchase, the purchase will not be eligible for the discount. Discount may not be claimed after payment is completed and order is confirmed.

Complimentary Gifts Policy

Complimentary gift images are for illustration purposes and may not be an exact representation of the complimentary gift issued. Complimentary gift may be changed depending on availability. Please refer to product listing for updated information. 

Return and Refund Policy

For hygiene and safety reason, we strictly do not accept returns or refunds once payment is completed. In the event that we deliver the wrong product to you, please get in touch within 1 working day (upon receipt of parcel) and we will arrange for an one-to-one exchange of product.

Shipping Policy

We ship to Singapore, Australia, Indonesia, Japan, Korea, New Zealand, Thailand, United Kingdom, United States of America (USA).

Orders are packed and shipped out within 2 working days. For local delivery, you can expect to receive your parcel within 2-3 working days after it has been picked up from us.

Courier companies do not provide an exact delivery date and time, as it is subjected to their daily parcel volume, manpower and local weather/ traffic condition.

Our working hours are:
Weekdays (10am to 7pm), except Public Holidays.

Change of Shipping Address

If you have made a mistake in your shipping address, kindly email hello@nakedblend.co within 2 hours of placing your order. Please indicate 'CHANGE OF ADDRESS' as the email subject and provide your full name, order number and corrected shipping address.

Tax Policy

You (customer) will pay any fees related to your purchase from Naked Blend of any products, including, but not limited to Taxes and Duties.